Privacy & Security Policy

At Southern Sales And Marketing, we are committed to protecting your privacy and ensuring that your personal and business information remains secure. This Privacy & Security Policy outlines how we collect, use, store, and protect the information you share with us.

 1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address

  • Business Information: Company name, GST number (if applicable), order history

  • Payment Details: Payment method used (Note: We do not store card or bank details)

  • Website Usage Data: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To provide invoices, shipping, and support services

  • To communicate promotions, offers, or updates (you may opt out at any time)

  • To improve our website and service quality

  • For legal compliance and tax reporting

3. Information Security

We use industry-standard security measures to protect your data:

  • SSL encryption for secure browsing and data transfer

  • Limited access to sensitive data on a need-to-know basis

  • Regular server and software updates to prevent vulnerabilities

  • Secure third-party payment gateways for transactions

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Trusted logistics partners for order delivery

  • Payment processors to handle transactions

  • Legal authorities, if required for compliance with laws or regulations

5. Cookies and Tracking

Our website uses cookies to enhance your experience by:

  • Remembering your preferences

  • Tracking website performance and user behavior (anonymously)

You can disable cookies via your browser settings at any time.

6. Your Rights

You have the right to:

  • Request access to your stored information

  • Update or correct your data

  • Request deletion of your personal information (subject to legal and operational requirements)

To exercise your rights, contact us directly using the details below.

7. Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated Effective Date. Continued use of our site signifies your agreement to the revised terms.